Terms & Conditions

Terms & Conditions


Welcome to Band Music Online (www.bandmusiconline.com). This website is owned and operated by Artists Academy (s) Pte Ltd (referred to as “Artists Academy (S)/we/our/us”).
Please read these terms and conditions carefully. The following terms of use govern your use and access of the online services. By accessing the online services, you agree to be bound by these terms of use. If you do not agree to these terms of use, discontinue access of the site.

Access to and use of password protected and/or secure areas of the online services are restricted to customers with accounts only. You may not obtain or attempt to obtain unauthorised access to such parts of the online services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the computer misuse act (chapter 50a) of Singapore.


1. General

The information on this site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. Errors will be corrected as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped or received). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend or terminate an event, promotion at any time without notice. The inclusion of any products or services on this site at a particular time does not guarantee that the products or services will be available.


2. Orders

Only persons aged 18 years and above may make any orders or purchases on the site. If you are under 18 you may make any orders or purchases on the site only with the involvement of a parent or guardian.

All sales orders received by Artists Academy (S) are subject to our acceptance and despatch to you of the goods ordered. Artists Academy (S) shall be entitled to cancel, terminate its obligations or cease to fulfill any sales order, for any reason whatsoever, prior to delivery of the good, with or without notice. Upon the cancellation, termination or cessation of obligations, Artists Academy (S) shall only be required to refund the customer for all payments made and received by Artists Academy (S) not exceeding the price of the goods ordered.


3. Payment

Where applicable, prices are inclusive of GST and are in Singapore dollars. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘total’.

We are under no obligation to fulfil your order if the price listed on the website is incorrect (even after your order has been acknowledged by us).

You can pay using any of our payment partners listed on our homepage.
• In a credit card transaction, you must use your own credit card. Artists Academy (S) will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.


4. Delivery

4.1. Delivery

Upon receipt of your sales order and the sales order is accepted, we will send you an email confirmation.

All goods purchased from us will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes.

Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

Delivery charges are subject to prevailing goods and services tax.


4.2. Self Collection

Upon receipt of the sales order and the sales order is accepted, we will send you an email confirmation. The goods ordered will not be immediately available for collection at the selected pick up store, we will contact you at a later date when the stock arrives at the requested pick up store.

Please present the following at the selected pick up store if you have opted to pick up at store / self-collect the goods:-

  • The credit card used for the purchase (if this is not in your name, then the person whose name is on the card must also attend at the time of collection and present his/her NRIC or passport); and
  • The confirmation email from Artists Academy (S).


5. Cancellation of Orders

Cancellation of sales order by customer is not allowed once the sales order has been submitted to Artists Academy (S).


6. Return Policy

All goods sold are non-returnable unless damaged by Artists Academy (S) or materially not in conformance with the specifications at the time of delivery or self-collection.

You shall inspect the purchased goods immediately upon delivery or collection of the goods and shall within seven (7) calendar days from such delivery or collection, give notice in writing to us if any good is found to have been damaged or not in accordance with the specifications.

In the absence of such notice within the 7 calendar days, the said purchased goods shall be conclusively deemed to be in accordance with the agreement in all respects and you shall be bound to accept and pay for the same accordingly.

Any request for return or exchange of goods is subject to investigation by Artists Academy (S) and will not be entertained if (i) the request is received more than 7 calendar days after delivery or self-collection; (ii) the goods are damaged due to causes not attributable to Artists Academy (S); (iii) the value of the goods is considerably lowered by use or consumption; (iv) the goods are/have been modified/repaired or handled by third parties and/or not in the original specifications; (v) restriction on the return or exchange of the goods is explicitly notified at the sale of the goods; or (vi) returning the goods is restricted under applicable laws and regulations.

You may return the good only upon confirmation by Artists Academy (S) in writing.

You will not be charged for the transportation cost for the return or exchange of goods if the defects in the goods or mistakes in delivery is caused by Artists Academy (S). Artists Academy (S) shall refund, upon request, shipping cost which you have prepaid for the return of the goods at the time of sending the goods for return.

Upon receipt of the returned goods, we may opt to either send you similar goods of equivalent value in exchange or refund you the payments received from you (without interest) from the date of confirmation by Artists Academy (S). For payments made by credit card, the refund will be made by a card refund. Refund will be made via cheque for all other modes of payment.

Artists Academy (S) shall not be liable for any other loss or damage save as is agreed by us in the agreement.


7. Warranty on Goods

With respect to goods sold through the online service, such goods are supplied and sold on an “as is where is” basis, unless the publisher, manufacturer, or supplier, of such goods has issued a warranty in respect of such goods, in which case such goods are supplied and sold with the warranties issued and granted by the publisher, manufacturer, or supplier, of such goods only. You hereby agree to look solely to such publisher, manufacturer, or supplier, for any claims related to such warranties.


8. Copyright and Trademark

The brand names and all content included in or made available on www.bandmusiconline.com, such as text, graphics, trademarks, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Artists Academy (S) (or its content suppliers). The compilation of all content included in or made available through www.bandmusiconline.com is the exclusive property of Artists Academy (S).

You may not extract and/or re-use the brand names or parts of the content of www.bandmusiconline.com without our express written consent. In particular, you may not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-use of any substantial parts of the content of www.bandmusiconline.com, without our express written consent. You may also not create and/or publish your own database that features substantial parts of www.bandmusiconline.com (e.g. Prices and product listings) without our express written consent.


9. Limitation of Liability

This site is provided “as is” without warranty of any kind. Artists Academy (S) hereby disclaims all warranties with regard to the site, including without limitation, its reliability, completeness, accuracy, timeliness, all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement of third party rights to the furthest extent permitted by law.

Notwithstanding any provisions to the contrary, artists academy shall not be liable, to the furthest extent permitted by law, for any actual, direct, special, indirect or consequential damages, loss of use, loss of profits, economic loss or any damages whatsoever whether in an action on contract, negligence or other tortious action, arising out of or in connection with:-

  • Any access to, use or inability to access or use the site, any delays or reliance on the contents;
  • Any system, server or connection failure, error, omission, interruption, delay in transmission, or computer failure;
  • Any use of or access to any other website linked to the site, the accuracy or reliance on the contents or any output from the site;
  • Any malware, computer virus or other malicious, destructive or corrupting code, programme, macro or the like in the site; regardless whether Artists Academy (S) had been advised of or could have foreseen the possibility of such loss or damage.


10. Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of merchantable quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.


11. Indemnification

You agree to indemnify, defend, hold harmless Artists Academy (S), its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of this site or your breach of the terms and conditions.


12. Force Majeure

Artists Academy (S) shall be under no liability to you for any claims, delay, loss or any other damage arising out of war, rebellion, civil commotion, strike, look-outs, industrial disputes, fire, explosion, earthquake, flood, drought, or bad weather, act of god, the unavailability of the goods or any parts thereof or the requisitioning or other act or order by any governmental authorities and any other circumstances or happenings beyond our control.


13. Governing Law and Jurisdiction

These terms and conditions and a contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Singapore law. Both we and you hereby submit to the non-exclusive jurisdiction of the Singaporean courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.


14. International Use

We make no representation that information on this site is appropriate or available for use outside Singapore. Those who choose to access this site from outside Singapore, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


15. Miscellaneous

Unless otherwise specified herein, these terms of use, together with the privacy policy, constitute the entire agreement between you and Artists Academy (S) with respect to the site and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Artists Academy (S) with respect to the site. If any part of these terms of use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Artists Academy (S) to act with respect to a breach by you or others does not waive Artists Academy (S)’s right to act with respect to subsequent or similar breaches. Artists Academy (S)’s failure to exercise or enforce any right or provision of these terms of use shall not constitute a waiver of such right or provision. The section headings contained in these terms of use are included for convenience only and shall not limit or otherwise affect the terms of these terms of use.